This website is operated by Serge Ferrari sas. On this site, the terms "we", "us" and "our" refer to Serge Ferrari sas.

By visiting this site and/or purchasing any of our products, you are engaging in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including any additional terms, conditions and policies referenced herein and/or hyperlinked thereto. These Terms and Conditions apply to all users of this site, including, but not limited to, users who browse the site, are sellers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms and Conditions. If you do not accept all of the terms and conditions of this agreement, then you must not access the website or use any of the services offered on the website. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

All new features and tools added to this shop in the future will also be subject to these General Terms and Conditions of Sale. You can consult the most recent version of the General Terms and Conditions of Sale at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the Website following the posting of any changes constitutes your acceptance of those changes.

Our shop is hosted on Microsoft azure. They provide us with the e-commerce platform that enables us to sell our products to you.

boutique.sergeferrari.com is edited by Serge Ferrari SAS, whose head office is located in Saint Jean de Soudain, with SIRET number 30082187300019

ARTICLE 1 - CONDITIONS OF USE OF OUR ONLINE SHOP

By accepting these General Terms and Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

The use of our products for any illegal or unauthorised purpose is prohibited, nor must you, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these Terms and Conditions will result in the immediate termination of your Services.

ARTICLE 2 - GENERAL CONDITIONS

We reserve the right to refuse access to the services to any person at any time, for any reason whatsoever.

You understand that your content (excluding your credit card information) may be transferred in an unencrypted manner, and this includes (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our express prior written permission.

The headings used in this agreement are included for your convenience, and will neither limit nor affect these Terms.

ARTICLE 3 - ACCURACY, COMPLETENESS AND UP-TO-DATENESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for information purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain past information. This previous information, by its nature, is not up to date and is provided for information purposes only. We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 - CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice and at any time.

We will not be liable to you or any third party for any change in price, suspension or discontinuance of the Service.

Serge Ferrari sas reserves the right to modify its prices at any time, it being understood, however, that the price shown in the catalogue on the day the order is placed will be the only price applicable to the customer.

The prices shown do not include delivery and order processing costs, which will be invoiced where applicable and specified to the customer before the order is definitively confirmed.

ARTICLE 5 - PRODUCTS OR SERVICES (if applicable)

Our products are only available online via our website. These products may be available in limited quantities and may only be returned or exchanged in accordance with our Returns Policy.

We have done our best to display as clearly as possible the colours and images of our products that appear on our shop. We cannot guarantee that the display of colours on your computer screen or smartphone will be accurate.

We reserve the right, but are not obliged, to restrict sales of our products or services to any person in any geographical area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of service or product made on this site is void where prohibited by law.

We do not guarantee that the quality of all products obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel quantities purchased per person, per household or per order. Such restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders which, in our sole judgement, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed through our shop. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or influence.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising out of or in connection with the use of these optional third party tools.

If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should consult the conditions under which these tools are offered by the third-party supplier(s) concerned.

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions.

ARTICLE 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may include elements from third parties.

Third party links on this site may direct you to third party websites which are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, products, services or other items accessible on or from such third-party sites.

We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

ARTICLE 9 - COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (for example, to enter contests), or if, without our request, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post, or otherwise (collectively, "Feedback"), you grant us an unrestricted, irrevocable license to edit, copy, publish, distribute, translate and otherwise use in any media any Feedback you send to us. We are not and shall not be obligated to (1) maintain any Comments in confidence; (2) pay any compensation to anyone for any Comments provided; or (3) respond to any Comments.

We may, but have no obligation to, monitor, edit or remove content that we believe, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these Terms and Conditions.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, libelous, defamatory, offensive or obscene material, nor will they contain any computer virus or other malicious software that could in any way affect the operation of the Service or any associated website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us and/or third parties as to the origin of your comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

ARTICLE 10 - PERSONAL DATA

The submission of your personal information on our shop is governed by our Privacy Policy. Click here to consult our Privacy Policy.

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, modify or clarify any information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No defined update or refresh date on the Service or any associated website should be relied upon to conclude that the information on the Service or any associated website has been changed or updated.

ARTICLE 12 - PROHIBITED USES

In addition to the prohibitions outlined in the General Terms and Conditions of Sale, you are prohibited from using the site or its content for the following purposes:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial, state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 - EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We make no warranty or representation that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may discontinue the Service for indefinite periods of time or cancel the Service at any time without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise expressly stated by us) provided on an "as is" and "as available" basis for your use without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Serge Ferrari sas, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenues, lost savings, lost data, replacement costs or any similar damages, whether in contract, tort (including negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product provided through the Service, or for any other claim relating in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such claims. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNITY

You agree to indemnify, defend and hold harmless Serge Ferrari sas, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions or the documents they reference, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY

If any provision of these Terms and Conditions is held to be unlawful, void or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions, such severance not to affect the validity and enforceability of any remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.

These General Terms and Conditions of Sale are effective unless and until terminated by either you or us. You may terminate these General Terms and Conditions of Sale at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If we determine, in our sole discretion, that you fail, or we suspect that you have failed, to comply with the terms of these General Terms and Conditions of Sale, we may terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure on our part to exercise or enforce any right or provision of these General Terms and Conditions of Sale shall not constitute a waiver of such right or provision.

These General Terms and Conditions of Sale or any other policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Conditions of Sale).

Any ambiguities in the interpretation of these General Terms and Conditions of Sale shall not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW

These Terms and Conditions and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with applicable law.

ARTICLE 19 - AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS OF SALE

You can consult the most recent version of the General Terms and Conditions of Sale at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

ARTICLE 20 - CONTACT DETAILS

Questions concerning the General Terms and Conditions of Sale should be sent to us at communication.corporate@sergeferrari.com 

ARTICLE 21 - RETURNS

Serge Ferrari sas offre une politique de retour de 14 jours. Si 14 jours se sont écoulés depuis la date de livraison, nous ne pouvons malheureusement pas vous offrir un remboursement. Pour pouvoir bénéficier d'un retour, votre article doit être inutilisé et dans le même état que vous l'avez reçu. Il doit également être dans son emballage d'origine. 

Les frais de retour sont exclusivement à la charge du client.

Merci de nous adresser impérativement un mail pour nous informer de votre retour. Sans ce mail votre retour ne pourra pas être accepté.

Les produits devront donc être renvoyés en parfait état, complets dans leur emballage d'origine intacte accompagnés de la facture à l'adresse suivante :

Serge Ferrari sas

• ZI de la Tour du Pin
• 38110 Saint Jean de Soudain
• France

ARTICLE 22 - DELIVERY

Any anomaly concerning the delivery (missing product, open parcel) must be notified to the Serge Ferrari sas customer service department on the day of receipt or, at the latest, on the first working day following receipt.

The risks are borne by the purchaser from the moment the products leave the premises of Serge Ferrari sas. In the event of damage during transport, a justified protest must be made to the carrier within three days of delivery.

Nous ne sommes pas responsables des disparitions de colis après remise officielle de la lettre suivie par La Poste dans votre boîte aux lettres. Aucun remboursement ne sera effectué dans ce cas.

The formulation of this complaint with boutique.sergeferrari.com can be made by connecting you on our site and by using our form of contact where you will specify, the date of the order, your names and first names and ordered articles.

Products are dispatched within 48 to 72 hours (excluding weekends) to the delivery address indicated by the customer when placing the order.

Our delivery times vary according to destination.

France: 3 to 5 working days

Europe: 4 to 7 working days

Rest of the world: 7 to 12 working days